Teenagers bring energy and new ideas as employees and volunteers to the library workplace. However, some adults forget that young people need more coaching and care than their adult counterparts. Most teens respond well to realistic goals, written instructions, and specific, sincere, and timely praise. How can you turn your teen staff into winners? How can you better prepare your library as a place where teenage workers are productive and thrive?
- Introduction: The Biggest Mistakes We Make With Teen Workers
- The Key Idea: Teens Are Growing Up, Not Grown-Ups.
- Everyone’s A Teacher, Coach, And Mentor.
- The Hiring Process
- Co-creating mutual expectations
- Training and documentation
- Constructive criticism and positive reinforcement
- Build better relationships with teenage workers in your library.
- Develop reasonable, written job expectations and productivity goals for teen volunteers.
- Include your teens in developing standards for hiring, orientation, probation, and evaluations.