Consciously or unconsciously, people on a committee often bond. Too quickly, they come to agreement. Decisions are made, but information is not verified, and alternative methods are not identified and explored. The initial satisfaction of making a quick decision, verified by the group’s consensus, does not guarantee a successful outcome.
- Introduction: What Is Groupthink?
- The Key Idea: Consensus Is Not Always A Good Thing
- What Creates Groupthink?
- False Consensus: Conflict Avoidance
- Can Everything Be Questioned?
- Refutation: The Devil’s Advocate
- When It Is Safe To Decide?
- Disrupt false consensus by assigning a “friendly” opposition.
- Create small group processes to offer alternatives.
- Provide for a minority to validate dissent.