Your neighbors are too busy these days. So involving your community’s members in a conventional library strategic planning process – committees, meetings, advisory boards, focus groups – can be problematic. How can you recruit people who can provide significant feedback to ensure your library’s strategic plan is responsive to the needs of your stakeholders? One secret: Don’t ask for input just once a year.
- Introduction: Why Input Is Necessary
- The Key Idea: Connect On A Personal Level.
- Mapping Your Community Or Institution
- Everyone’s Job Is Gathering Information
- Ensuring A Fuller Picture Of The People You Serve
- Sampling Opinions
- Showing Up On Their Turf
- Connect with a broader range of community members for input.
- Design a process with more and shorter commitments.
- Identify corners of the community that might be neglected.