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Bully-Proofing Your Workplace

Presented by: Pat Wagner
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Working with Teens, Pages, and Students as Library…

Presented by: Pat Wagner

Old School? New School? How Generational and Cultural…

Presented by: Pat Wagner
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Creating Standards for Consistently Excellent Library Customer Service

Presented by: Pat Wagner

The Gossip Diet

Presented by: Pat Wagner

Protected: The Nuts and Bolts of Running Challenging…

Presented by: Pat Wagner
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She reinforced my belief that common sense has a place in libraryland."Jean Anderson,
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South Central Library System,
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