Located in Independence, MO, the Mid-America Library Alliance MALA is an active consortium consisting of nearly 900 library systems throughout Missouri, Kansas, Iowa, Illinois, Colorado, Wyoming, Texas, New Mexico, Arkansas, and Oklahoma. MALA offers interlibrary loan courier delivery service, professional development training, online learning, and discounts on professional conferences.
MALA Webinars Series | Presented By Pat Wagner
Pat Wagner works with MALA to bring you the topics listed below, available as 30-60 minute recorded webinars.
Price: $15 – $200 (group and individual pricing available)
Basic Library Service Skills
The Great Safe Place: Secure Library Workplaces
One-hour recorded webinar
Virtual Customer Service Strategies: Solving Problems
One-hour recorded webinar
Ten Tips: Inspiring Educational And Fun Staff Days
Thirty-minute recorded webinar
Ten Tips: Leading Your Library To Think Outside The Books
Thirty-minute recorded webinar
Ten Steps: Make Your Library Not The Best Kept Secret In Town
Thirty-minute recorded webinar
Ten Tips: Tools To Interact With Patron Challenges With Confidence 
Thirty-minute recorded webinar
LIBRARY PROGRAMS AND TRENDS
Marketing As If Your Library Depends On It
One-hour recorded webinar
Engaging Library Outreach To Underserved Communities
One-hour recorded webinar
Evolving Public Libraries For The 21st Century And Beyond
One-hour recorded webinar
Making A Stunning First Impression: Library Curb & Counter Appeal
One-hour recorded webinar
After The Internet And E-books: The Future Of The Information Society
One-hour recorded webinar
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Library Readers Advisory
Ten Steps: Critical Evaluation Of Book Reviews
Thirty-minute recorded webinar
SUPERVISORY/MANAGEMENT/LEADERSHIP
Identifying Behaviors That Burden People and Budgets
One-hour recorded webinar
When It Is Time To Discipline Or Terminate
One-hour recorded webinar
Performance Evaluations That Work
One-hour recorded webinar
911: Library Disaster Planning For Your Community
One-hour recorded webinar
Ten Tips: Breathe Life Into Your Data
Thirty-minute recorded webinar
Ten Steps: Designing A Roadmap To Staff Accountability
Thirty-minute recorded webinar
One-hour recorded webinar
Ten Tips: Library Public Relations On A Frazzled Shoestring
Thirty-minute recorded webinar
Ten Steps: Motivational Techniques To Boost Performance
Thirty-minute recorded webinar
Ten Tips: Navigating Ethical Practices In Your Library
Thirty-minute recorded webinar
Quick And Cheap Strategic Planning For The Library
One-hour recorded webinar
Striking A Balance: Finessing Your Supervisor Skills
One-hour recorded webinar