Calendar

35

Would you like current information regarding virtual presentations? Explore our program topics and formats. When you are ready, we would be available for in-person programming as well. Please contact Pat Wagner at pat@patternresearch.com

 


Wednesday, January 13, 2021 | Webinar | Pat Wagner

Novare: Florida Library Webinars, Tampa, Florida Hybrid/Blended Learning: Combining the Best of Virtual and “In-Person” Education | Limited to Florida Libraries


Friday, January 22, 2021 – Monday, January 25, 2021 | Online Conference | Pat Wagner

American Library Association, Chicago, Illinois – Virtual Exhibit Hall


Tuesday, January 26, 2021 | Webinar | Pat Wagner

Northeast Ohio Regional Library System (NEO-RLS), Hudson, Ohio How to Move on Emotionally After a Big Workplace Loss | Staff Week


Thursday, January 28, 2021 | Webinar | Pat Wagner

Northeast Ohio Regional Library System (NEO-RLS), Hudson, Ohio How to Improve Your Workplace When You are Not the Boss | Staff Week


Thursday, February 4, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Selling Ideas to Library: Identifying Goals That Keep You Focused and Benefits That Motivate Your Buyer | $49 Click to Register


Friday, February 12, 2021 | Webinar | Pat Wagner 

Panhandle Library Access Network (PLAN) Palm City Beach, Florida | How to Manage Volunteers in the Library | Limited to PLAN members


Tuesday, February 16, 2021 | Webinar | Pat Wagner

Northeast Florida Library System (NEFLIN), Orange Park, Florida | The Seven Elements of Successful Online Presentations | Limited to NEFLIN membership


Thursday, February 18, 2021 | Webinar | Pat Wagner

Winding Rivers Library System (WRLS), La Crosse, Wisconsin TBA | Limited to WRLS membership


Wednesday, March 3, 2021 | Webinar | Pat Wagner

Novare: Florida Library Webinars, Tampa, Florida | Guidelines for Online Writing that Entertains, Educates, Engages, Encourages, and Entices | Limited to Florida Libraries


Thursday, March 11, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Course Correction: How To Guide Library Employees Back on Track | $49 Click to Register


Tuesday, March 16, 2021 | Webinar | Pat Wagner

Northeast Florida Library System (NEFLIN), Orange Park, Florida | Better-Looking Images Using Your Basic Powerpoint Design Tools | Limited to NEFLIN membership


Thursday, March 18, 2021 | Webinar | Pat Wagner

Winding Rivers Library System (WRLS), La Crosse, Wisconsin TBA | Limited to WRLS membership


Tuesday, March 23, 2021 | Webinar | Pat Wagner

South Carolina State Library, Columbia, South Carolina | Precision in Communication: Why Don’t People Listen to Me? | Limited to South Carolina libraries


Thursday, April 8, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Reverse Strategic Planning: Evaluating A Team’s Workplace Productivity | $49 Click to Register


Thursday, April 15, 2021 | Webinar | Pat Wagner

Winding Rivers Library System (WRLS), La Crosse, Wisconsin TBA | Limited to WRLS membership


Tuesday, April 20, 2021 | Webinar | Pat Wagner

South Carolina State Library, Columbia, South Carolina | Expectations: Oversight without Micromanagment | Limited to South Carolina libraries


Thursday, April 22, 2021 | Webinar | Pat Wagner

Northeast Florida Library System (NEFLIN), Orange Park, Florida | TBA | Limited to NEFLIN membership


Thursday, April 29, 2021 | Webinar | Pat Wagner

Northeast Ohio Regional Library System (NEO-RLS), Hudson, Ohio | Dealing with Hostile and Potentially Dangerous Library Users’ Behaviors | Limited to system members


Thursday, May 6, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Creating Standards for Successful Customer Service (for frontline staff) | $49 Click to Register


Thursday, May 13, 2021 | Webinar | Pat Wagner

Northeast Florida Library System (NEFLIN), Orange Park, Florida | TBA | Limited to NEFLIN membership


Thursday, May 20, 2021 | Webinar | Pat Wagner

Mid-America Library Alliance (MALA), Independence, Missouri | Introducing Genealogy | Limited to MALA members


Tuesday, May 25, 2021 | Webinar | Pat Wagner

South Carolina State Library, Columbia, South Carolina | The Supervision Assignment: Course Correction and Behavior Change, Not Just Warm Chats| Limited to South Carolina libraries


Thursday, May 27, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Recruiting, Hiring, Orienting, Maintaining and Saying Goodbye to Library Volunteers | $49 Click to Register


Thursday, June 10, 2021 | Webinar | Pat Wagner

Northeast Kansas Library System (NEKLS), Lawrence, Kansas Customer Service Skills | TBA


Thursday, June 17, 2021 | Webinar | Pat Wagner

Northeast Florida Library System (NEFLIN), Orange Park, Florida | TBA | Limited to NEFLIN membership


Thursday, June 24, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Library Ethics: Earning Trust and Respect During Difficult Times | $49 Click to Register


Wednesday, June 30, 2021 | Webinar | Pat Wagner

Novare: Florida Library Webinars, Tampa, Florida | All About Fonts and Colors When Designing Online – For Digital and Print Distribution | Limited to Florida Libraries


Wednesday, July 14, 2021 | Webinar | Pat Wagner

Mid-America Library Alliance (MALA), Independence, Missouri | Playing the Long Game: The Resiliency of Ordinary People Like You and Me | Limited to MALA members


Thursday, September 2, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Seven Elements of Successful Online Presentations | $49 TBA


Thursday, September 9, 2021 | Webinar | Pat Wagner

Northeast Kansas Library System (NEKLS), Lawrence, Kansas Library Ethics | TBA


Wednesday, September 15, 2021 | Webinar | Pat Wagner

Novare: Florida Library Webinars, Tampa, Florida | Vetting Online Resources for Health and Well-Being – Who Can You Trust Regarding Medical Advice? | Limited to Florida Libraries


Thursday, September 30, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Positive Reinforcement: Motivation That Works for Library Workspaces | $49 TBA


Thursday, October 21, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland When Libraries Make Mistakes With Customers | $49 TBA


Thursday, November 18, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Facilitating Big, Difficult Public Meetings | $49 TBA


Thursday, December 9, 2021 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland Curious About Becoming a Library Supervisor or Manager? | $49 TBA