Calendar

Would you like current information regarding our in-person and webinar presentations? Tell us about your goals, and explore our program topics and formats. Please contact Pat Wagner at pat@patternresearch.com


Wednesday, October 30, 2019 | Webinar | Pat Wagner

Novare Library Services, Palm Harbor, Florida | Information Overload: Taming the 21st Century’s Flood of Data and Kitten Videos | Limited to Florida Libraries


Tuesday, November 12, 2019 | Estes Park, Colorado | Pat Wagner

Estes Valley Library, Estes Park, Colorado Stop Me Before I’m Nice Again: Conflict Resolution in the Workplace | Library staff training


Thursday, November 14, 2019 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland | Positive Reinforcement: Motivation that Works | For information, registration, and payment ($49.00)


Tuesday, November 19, 2019 | Webinar | Pat Wagner

Northeast Florida Library Network (NEFLIN), Orange Park, Florida Special Skills for Helping Seniors Approach Technology | Limited to Florida libraries


Thursday, November 21, 2019 | Webinar | Pat Wagner

Emporia Public Library, Emporia, Kansas | The Positions Model for Improving Personal Influence and Workplace Interactions | Free and open to the public: attendee.gotowebinar.com/register/7239010136530317581


Wednesday, December 4 – Friday, December 6, 2019 | Lake Charles, Louisiana | Pat Wagner

Calcasieu Parish Public LibraryManagement and Leadership meetings | Personnel, management, and leadership conversations with staff


Monday, December 9, 2019 | Webinar | Pat Wagner

Somerset County Library System Of New Jersey Twenty-Four Ways to Teach and Learn | Free and open to the public: TBA


Wednesday, December 11, 2019 | Webinar | Pat Wagner

Novare Library Services, Palm Harbor, Florida | 21st Century Strategies for Finding, Reviewing, and Using Reliable Online Information | Limited to Florida Libraries


Tuesday, December 17, 2019 | Webinar | Pat Wagner

Northeast Florida Library Network (NEFLIN), Orange Park, Florida BookLover’s Guide to Online Resources | Limited to Florida Libraries


Thursday, January 9, 2020 | Webinar | Pat Wagner

LibraryWorks, Bethesda, MD | How to Keep Projects On Track With Everyone Still Speaking to Each Other (Project Management for Everyone) | For information, registration, and payment ($49.00)


Tuesday, January 14, 2020 Date | Webinar | Pat Wagner

Loveland Public Library, Loveland, Colorado | Reverse Strategic Planning: Evaluating A Team’s Workplace Productivity | Staff program


Thursday, January 16, 2020 Date | Webinar | Pat Wagner

PCI Webinars | Passive-Aggressive Behavior | Limited to Florida Libraries


Monday, January 20, 2020 | Council Bluffs, IA | Pat Wagner

Council Bluffs Public Library, Council Bluffs, IA | Customer Service | Staff Day


Friday, January 24, 2020 | Philadelphia, PA | Pat Wagner

American Library Association annual conference | Emerging Leaders address | TBA


Thursday, February 6, 2020 | Webinar | Pat Wagner

LibraryWorks, Bethesda, MD | Course Correction: When It’s Time to Get Employees Back on Track (Supervision) | For information, registration, and payment ($49.00)


Tuesday, February 11, 2020 | Webinar | Pat Wagner

Montrose Regional Library, Montrose, Colorado | Avoiding the Activity Trap | Free and open to the public: TBA


Tuesday, March 10, 2020 | Webinar | Pat Wagner

Tampa Bay Library Consortium, Tampa, Florida Managing Library Trustees and The Library Governing Board | Limited to Florida libraries


Thursday, March 12, 2020 | Webinar | Pat Wagner

LibraryWorks, Bethesda, MD | Creating Standards for Successful Customer Service (For Frontline) | For information, registration, and payment ($49.00)


Tuesday, March 31, 2020 | Webinar | Pat Wagner

Tampa Bay Library Consortium, Tampa, Florida Managing the Friends Group and Library Foundation | Limited to Florida libraries


Thursday, April 23, 2020 | Webinar | Pat Wagner

LibraryWorks, Bethesda, MD | Library Ethics: Earning Trust and Respect in Difficult Times | For information, registration, and payment ($49.00)


Friday, June 26, 2020 | Chicago, IL | Pat Wagner

American Library Association annual conference | Emerging Leaders address | TBA