Calendar

Would you like current information regarding our in-person and webinar presentations? Tell us about your goals, and explore our program topics and formats. Please contact Pat Wagner at pat@patternresearch.com


Wednesday, September 25, 2019 | Chillicothe, IL |  Pat Wagner

RAILS (Reaching Across Illinois Library System), Burr Ridge, Illinois | The Marketing Plan | Open to RAILS membership


Thursday, September 26, 2019 | Bolingbrook, IL |  Pat Wagner

RAILS (Reaching Across Illinois Library System), Burr Ridge, Illinois | The Marketing Plan | Open to RAILS membership


Wednesday, October 9, 2019 | Webinar | Pat Wagner

PaILS (Pennsylvania Integrated Library System): sparkpa.org/about/ | The Networking Game: Getting the Best out of Your Consortia, Professional Associations, and Conferences | Free and open to the public: attendee.gotowebinar.com/register/6357355742617557515


Tuesday, October 22, 2019 | Webinar | Pat Wagner

Northeast Florida Library Network (NEFLIN), Orange Park, Florida Managing Email & Online Communications | Limited to Florida libraries


Wednesday, October 23, 2019 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland | Successful Strategic Planning When You are Strapped for Resources and Staff and on a Deadline | For information, registration, and payment ($49.00)


Wednesday, October 30, 2019 | Webinar | Pat Wagner

Novare Library Services, Palm Harbor, Florida | Information Overload: Taming the 21st Century’s Flood of Data and Kitten Videos | Limited to Florida Libraries


Tuesday, November 12, 2019 | Estes Park, Colorado | Pat Wagner

Estes Valley Library, Estes Park, Colorado Stop Me Before I’m Nice Again: Conflict Resolution in the Workplace | Library staff training


Thursday, November 14, 2019 | Webinar | Pat Wagner

LibraryWorks, Bethesda, Maryland | Positive Reinforcement: Motivation that Works | For information, registration, and payment ($49.00)


Thursday, November 21, 2019 | Webinar | Pat Wagner

Emporia Public Library, Emporia, Kansas | The Position Model for Understanding Workplace Interactions | Free and open to the public: TBA


Wednesday, December 11, 2019 | Webinar | Pat Wagner

Novare Library Services, Palm Harbor, Florida | 21st Century Strategies for Finding, Reviewing, and Using Reliable Online Information | Limited to Florida Libraries


Thursday, January 9, 2020 | Webinar | Pat Wagner

LibraryWorks, Bethesda, MD | How to Keep Projects On Track With Everyone Still Speaking to Each Other (Project Management for Everyone) | For information, registration, and payment


Tuesday, January 14, 2020 Date | Webinar | Pat Wagner

Loveland Public Library, Loveland, Colorado | Reverse Strategic Planning: Evaluating A Team’s Workplace Productivity | Free and open to the public: TBA


Monday, January 20, 2020 | Council Bluffs, IA | Pat Wagner

Council Bluffs Public Library, Council Bluffs, IA | Customer Service | Staff Day


Thursday, February 6, 2020 | Webinar | Pat Wagner

LibraryWorks, Bethesda, MD | Course Correction: When It’s Time to Get Employees Back on Track (Supervision) | For information, registration, and payment ($49.00)


Tuesday, February 11, 2020 | Webinar | Pat Wagner

Montrose Regional Library, Montrose, Colorado | Avoiding the Activity Trap | Free and open to the public: TBA


Thursday, March 12, 2020 | Webinar | Pat Wagner

LibraryWorks, Bethesda, MD | Creating Standards for Successful Customer Service (For Frontline) | For information, registration, and payment ($49.00)


Thursday, April 23, 2020 | Webinar | Pat Wagner

LibraryWorks, Bethesda, MD | Library Ethics: Earning Trust and Respect in Difficult Times | For information, registration, and payment ($49.00)